Reynard Dahunan

IT Manager • Data Protection Officer • Security-minded

IT Operations • Security • Data Privacy

Hello — I’m Reynard Dahunan

I’m an IT Manager and Data Protection Officer focused on building dependable IT operations, strengthening security, and delivering privacy-by-design practices. I enjoy turning messy problems into stable systems: clearer processes, better tooling, and calmer incident response.

IT Leadership & Strategy Security & Compliance Data Privacy (DPO) Infrastructure & End-User Ops Cloud & Automation

About

What I do and how I work

I lead IT operations and data protection programs—driving system improvements, security hardening, and compliance practices that reduce downtime and protect sensitive data. I’m hands-on with governance, risk, and incident response, and I like building clear documentation and repeatable processes so teams move faster with fewer surprises.

Core strengths

  • IT operations & service delivery (SLA-focused)
  • Security controls, access, backup, endpoint hygiene
  • Data privacy governance (policies, DPIAs, training)
  • Project + vendor management
  • Documentation, standardization, automation

Skills

IT Leadership & Strategy • Data Protection & Compliance (DPIAs, DPA/GDPR) • Governance & Risk (DPO role) • System & Network Administration • Technical Support & Troubleshooting • Cybersecurity & Incident Response • Project & Vendor Management • Documentation & Reporting

Certifications

Certified Data Protection Officer • Data Protection Officer Training Program • ISC2 Certified in Cybersecurity (CC) • DICT Cybersecurity Competency Training • Ethical Hacking Training • Google IT Support Professional • NC II Computer System Servicing (TESDA) • Network & Basic System Admin (The IT Poor Guy) • CCNA R&S: Routing and Switching Essentials

Education

BS in Information Technology, University of Cebu — Cum Laude. Senior High ICT — With Honors.

Selected projects

Practical work in security, ops, and automation

Secure CI/CD Pipeline

Automated build/deploy with security gates (SAST), approvals, and environment promotion safeguards.

View repo

Monitoring & Observability

Centralized logs/metrics with dashboards and high-severity alerting to cut MTTR.

Read case study

Personal Portfolio Build

Static, privacy-conscious site deployed on Cloudflare Pages. Minimal analytics; email-free contact flow.

Live demo

Experience

Highlights from recent roles

Dialed in PH Services Corp. IT Manager & Data Protection Officer May 2025 – Present
  • Own IT operations and strategy; align technology roadmap with business objectives.
  • Act as DPO; ensure compliance with the Data Privacy Act; lead policies, training, and incident response planning.
  • Run risk assessments and DPIAs; manage reporting and executive updates.
  • Lead IT teams and resource allocation; partner with leadership to maintain client trust.
Dialed in PH Services Corp. IT Manager Apr 2024 – May 2025
  • Hands-on support for hardware, software, and networks; managed assets and user accounts.
  • Implemented data security controls and backup strategies; drafted/enforced IT policies.
  • Designed IT solutions for business needs; coordinated projects and vendor relationships.
Dialed in PH Services Corp. IT Specialist Feb 2024 – Apr 2024
  • Provided technical support, ensured reliable operations, and assisted with project execution.
Concentrix Technical Field Representative (IT Operations) Jul 2023 – Present
  • Provided 1st/2nd-level on-site and remote support; managed/prioritized tickets to meet SLAs.
  • Resolved hardware, software, and internal app issues; supported rack-mount/network/server equipment.
Concentrix Technical Support Engineer (IT Operations) Sep 2022 – Jul 2023
  • Installed/configured computers, systems, networks, printers, and scanners; triaged incidents.
Bladegrass Technologies (Contractor – Concentrix) IT Engineer I Jul 2022 – Sep 2022
  • Supported IT operations and end-user issues during transition/contract engagement.
University of Cebu IT Student Assistant 2018 – 2021
  • Maintained ICT hardware/software; supported users; managed inventory and archives.

Data Privacy Notice

How this site handles personal data

Summary (click to collapse/expand)
What data may be collected

This website does not require an account. If you use the contact form, the information you type (your name, email, and message) will be included in an email draft on your device.

How the contact form works

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Purpose & legal basis

If you choose to contact me, your details are used only to respond to your inquiry, coordinate work, or discuss opportunities. Processing is based on your consent and/or legitimate interest in responding.

Retention

If you email me, your message will be retained only as long as needed to respond and for reasonable record-keeping. You can request deletion of your message unless retention is required by law or for legitimate business needs.

Your rights

You may request access, correction, deletion, or a copy of personal information you shared with me.

  • Access and correction
  • Deletion (when applicable)
  • Objection/withdraw consent (when applicable)
  • Data portability (when applicable)

For privacy inquiries, you can reach me via LinkedIn or through the email you compose using the contact form.

Contact

Let’s talk about roles, projects, or consulting

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